You can use it on Intel-based and Apple Silicon Macs running macOS Ventura ~ macOS High Sierra. It can retrieve inaccessible data from external drives that don't mount after the Ventura update. Hopefully, the new point release has sorted out the issue.Īnother solution is to reformat your drive after backing up data on your MacBook Air.įor those who don't have access to data on the unmountable external drive, they can use iBoysoft Data Recovery for Mac to restore the lost data. If your external HDD still won't mount, you can update your Mac from System Settings > General > Software Update. You can restart your Mac into Safe Mode to see if your drive mounts correctly. Safe Mode can prevent third-party software from interfering with the drive, and clear system caches. This means that all of the hidden files are visible. Then, in the right column, youll see a dozen grayed-out Macintosh HD folders and files. Press Command + Shift + Period (.) key combinations. In the left sidebar, click the Macintosh HD folder under Locations. In this case, you can quit the fsck process by running the command below in Terminal: Click the Finder icon at the Mac Dock to open it. It's possible that your drive is hijacked by the fsck process, especially if you have recently improperly ejected it. When that happens, make sure you agree with it. If you have an Apple Silicon Mac, you may get a prompt asking whether you allow the drive to connect to your Mac. This may help resolve the mounting issue for some users.
Reboot your Mac while the external HDD is connected. Download the installer for iBoysoft NTFS for Mac 3.6 > iboysoftNTFSformacv3.6. Also, try another USB port, USB cable, or adapter if you're using one. How to get the iBoysoft NTFS for Mac license key for free Step 1. I suggest you try the following solutions if you find your external hard drive not mounting after the Ventura update.
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